Making the Move

We were given the opportunity to move into a bigger place after busting out of the seams with our McCormick location.  Western Bowl hasn't had the best reputation when it came to the restaurant side. However, neither had the Eskimo Hut building.  We considered ourselves the "underdogs" and we humbly accepted the challenge to be the new tenants for the Western Bowl location.  We went from a counter service to a full service and 4 employees to 34 employees in a month.  Needless to say, it set us up for failure.  We weren't prepared. We didn't have the knowledge.  As months past, we kept failing our way to progress.  Though we tightened our process up, the concept of GGW was lost in the new ways of doing things.  I, personally, missed our old GGW.  I needed that spirit back.  We decided in September to close down and remodel to replicate the counter service we once had and hopefully resurrect our fun spirit that so many loved!  We reopened Oct. 8,2018, and I must say we aren't there yet....but, I feel that spirit resurfacing!!